Terms of Service

Last Updated: October 6, 2026

Welcome to Rubao-Chinasteel. These Terms of Service (“Terms”) govern your use of our website www.chinasteelsea.com (the “Website”) and the products and services provided by Rubao New Energy Materials (Shanghai) Co., Ltd. (“Rubao-Chinasteel”, “we”, “us”, or “our”).

By accessing or using our Website, requesting a quote, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. About Our Company

Legal name: Rubao New Energy Materials (Shanghai) Co., Ltd.
Address: No. 208 Yangzong Road, Baoshan District, Shanghai, 201900, China
Business scope: Manufacturing and supply of stainless steel, carbon steel, galvanized steel, and other metal products, including custom fabrication and international trade
Website: www.chinasteelsea.com

We are a professional steel manufacturer and supplier serving customers worldwide, with a focus on providing high-quality steel products at competitive factory-direct prices.

2. Products and Services

2.1 Product Offerings

We offer a wide range of steel products, including but not limited to:

Stainless steel sheet, plate, pipe, tube, bar, and coil
Carbon steel sheet, plate, pipe, profile, and structural steel
Galvanized steel sheet, coil, pipe, and products
Coated steel products (aluminum-coated, color-coated/PPGI/PPGL)
Steel profiles (H-beam, I-beam, angle steel, channel steel)
Custom processing and fabrication services (cutting, bending, welding, polishing, surface treatment)

Product specifications, grades, sizes, and availability are described on our product pages and in our quotations.

2.2 Custom Orders

We accept custom orders for non-standard sizes, grades, surface finishes, or fabricated products. Custom orders are subject to:

Mutually agreed specifications confirmed in writing
Applicable minimum order quantities
Longer production lead times
Non-refundable deposits (typically 30%)
Additional quality inspection or testing fees where specified

2.3 Services

In addition to product supply, we provide:

Free quotation and technical consultation
Custom processing and fabrication
Quality inspection and testing (in-house and third-party)
Packaging and shipping arrangement (FOB, CIF, CFR, DAP, and other Incoterms)
After-sales support and claim handling

3. Quotes and Orders

3.1 Quotations

All quotations we provide are:

Valid for 7 days from the date of issue, unless otherwise stated (steel prices fluctuate daily)
Subject to stock availability at the time of order confirmation
Based on Incoterms specified in the quote (FOB, CIF, CFR, etc.)
Exclusive of taxes, duties, and customs clearance in the destination country, unless explicitly stated otherwise
Provided in US dollars (USD) unless otherwise agreed

3.2 Order Confirmation

An order is considered confirmed when:

You have received and accepted our proforma invoice (PI)
We have received the agreed deposit or full payment
Order details (specifications, quantity, price, delivery terms) are confirmed in writing via email

All orders are subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion.

3.3 Price Changes

Steel prices are subject to market fluctuations. Once an order is confirmed and the deposit is received, the price is locked and will not change. Before order confirmation, quoted prices are subject to change without notice.

3.4 Minimum Order Quantity (MOQ)

Our standard MOQ is 1 ton for most in-stock products. Custom products, special grades, or special surface finishes may have higher MOQs, which will be stated in your quotation.

4. Payment Terms

4.1 Accepted Payment Methods

We accept the following payment methods:

T/T (Telegraphic Transfer) — standard payment method
L/C (Letter of Credit) — for larger orders (subject to review and confirmation)
Western Union — for small sample orders
Other methods — may be considered on a case-by-case basis

4.2 Payment Terms

Standard payment terms:

Stock products: 30% deposit, 70% before shipment
Custom orders: 30% deposit, 70% before shipment (or against copy of B/L for established customers)
L/C terms: 100% irrevocable L/C at sight, subject to confirmation

Specific payment terms will be stated in your proforma invoice.

4.3 Late Payment

If payment is delayed beyond agreed terms, we reserve the right to:

Charge interest on outstanding amounts at 0.5% per month or the maximum rate permitted by law, whichever is lower
Suspend production or delay shipment until payment is received
Cancel the order and retain the deposit as liquidated damages

5. Delivery and Shipping

5.1 Lead Times

Stock products: 3–7 days from receipt of deposit
Standard products: 7–15 days from receipt of deposit
Custom / special order products: 15–45 days depending on complexity
Large / project orders: to be confirmed at time of order

Lead times are estimates and may vary due to production schedules, raw material availability, holidays, and other factors beyond our control.

5.2 Shipping

We can arrange shipping on the following basis:

FOB (Free on Board) — Shanghai / Ningbo port, China
CFR / CIF — to your designated port
DAP / DDP — delivered to your facility (where available)
You arrange pickup — you or your forwarder collect from our warehouse

Shipping costs are estimated at the time of quotation but may be adjusted based on actual freight rates at the time of booking.

5.3 Risk of Loss

Risk of loss or damage to products passes to you in accordance with the agreed Incoterms:

FOB / CFR / CIF: Risk passes when goods pass the ship’s rail at the port of loading
DAP / DDP: Risk passes when goods are made available at the named destination

We recommend arranging appropriate cargo insurance for your shipment.

5.4 Delivery Delays

We are not liable for delays in delivery caused by:

Force majeure events (see Section 11)
Port congestion, shipping line delays, or customs clearance issues
Payment delays on your part
Changes to order specifications requested by you after order confirmation

6. Quality and Specifications

6.1 Product Quality

All our products are manufactured in accordance with relevant standards (GB, EN, ASTM, JIS, etc.) as specified in your order. We provide Mill Test Certificates (MTC/MTR) per EN 10204 3.1 standard with every shipment.

6.2 Tolerances

Dimensional, thickness, and weight tolerances are in accordance with the relevant product standard (e.g., EN 10029 for steel plate thickness tolerances). Minor variations within standard tolerances are not considered defects.

6.3 Third-Party Inspection

Third-party inspection by SGS, Bureau Veritas, Intertek, or other agencies is available upon request and at additional cost. Inspection typically covers:

Visual check and dimensional verification
Material grade verification (PMI testing)
Mechanical property testing
Surface quality inspection
Quantity and packing check

6.4 Quality Claims

If you believe the delivered products do not meet the agreed specifications, you must:

Notify us in writing within 15 days of receiving the goods
Provide clear photographic evidence and a detailed description of the issue
Preserve the affected goods for inspection
Allow us or our representative reasonable opportunity to inspect and verify the claim

If a claim is valid, we will, at our option:

Replace the non-conforming products
Refund the purchase price for the affected quantity
Provide a credit or discount on a future order

We are not liable for claims made after the 15-day notice period, or for products that have been installed, cut, processed, or modified.

7. Intellectual Property

7.1 Website Content

All content on our Website — including text, images, product photos, logos, trade names, descriptions, and graphics — is the property of Rubao-Chinasteel or our content providers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

Reproduce, distribute, or publicly display Website content without our written permission
Use our trademarks, logos, or company name without our written consent
Scrape, copy, or data-mine product information from our Website for commercial purposes

7.2 Customer Content

If you provide us with drawings, designs, specifications, or other materials in connection with a custom order, you represent and warrant that:

You have the right to provide and use such materials
The materials do not infringe the intellectual property rights of any third party
We may use such materials solely for the purpose of fulfilling your order

8. Use of the Website

8.1 Permitted Use

You may use our Website for lawful purposes, including:

Browsing product information
Requesting quotes and product information
Contacting us with inquiries
Accessing customer-specific information (if applicable)

8.2 Prohibited Uses

You may not use our Website:

For any unlawful purpose or in violation of any applicable laws
To transmit any viruses, malware, or harmful code
To attempt unauthorized access to our systems, servers, or data
To interfere with or disrupt the operation of the Website
To send unsolicited commercial communications (spam)
To impersonate any person or entity or misrepresent your identity
To scrape, copy, or extract data from the Website without our permission

8.3 Website Availability

We strive to keep the Website available at all times, but we do not guarantee uninterrupted or error-free access. We may suspend or restrict access to the Website for maintenance, updates, or security reasons without prior notice.

9. Limitation of Liability

9.1 Disclaimer of Warranties

Our products are provided with the warranties explicitly stated in these Terms and in applicable product standards. To the fullest extent permitted by law, we disclaim all other warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

9.2 Liability Limitation

To the fullest extent permitted by applicable law, our total aggregate liability for any claim arising from or related to our products, services, or Website shall not exceed the total purchase price of the specific products or services that are the subject of the claim.

We shall not be liable for:

Indirect, incidental, consequential, or punitive damages
Loss of profits, revenue, business, or contracts
Loss arising from third-party claims against you
Damages caused by misuse, improper installation, or modification of products
Any liability related to the suitability of products for a specific application, unless we have explicitly confirmed suitability in writing

9.3 Product Application Responsibility

While we can provide technical advice and product recommendations, the final determination of the suitability of any product for a particular application is your responsibility. We recommend that you consult with qualified engineers or technical professionals when selecting materials for critical applications.

10. Confidentiality

Both parties agree to keep confidential any proprietary or confidential information disclosed in connection with the business relationship, including:

Product specifications and custom designs
Pricing and commercial terms
Technical drawings and documentation
Business plans and customer information

This obligation does not apply to information that:

Is or becomes publicly available through no fault of the receiving party
Was already known to the receiving party before disclosure
Is independently developed by the receiving party without use of confidential information
Must be disclosed by law or court order

11. Force Majeure

We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to:

Natural disasters (earthquake, flood, fire, storm)
War, terrorism, civil unrest, or government actions
Pandemics, epidemics, or public health emergencies
Labor strikes, disputes, or shortages
Supply chain disruptions, raw material shortages
Port congestion, shipping line disruptions, customs delays
Changes in laws, regulations, or trade policies

In the event of a force majeure event, we will notify you as soon as reasonably possible and work with you to find alternative solutions. Either party may terminate an affected order if the force majeure event continues for more than 60 days.

12. Termination

12.1 Cancellation by You

Before production starts: You may cancel an order, but the 30% deposit is non-refundable to cover our administrative and material procurement costs
After production starts: Cancellation is not available for custom or processed orders; for stock orders, cancellation is subject to a restocking fee of 20% of the order value
Completed / shipped orders: Orders that have been shipped cannot be cancelled

12.2 Termination by Us

We may terminate an order or our business relationship with you if:

You fail to make payment when due and do not cure the default within 15 days of notice
You violate these Terms or any other agreement with us
You become insolvent, bankrupt, or are subject to similar legal proceedings
We are unable to fulfill the order due to force majeure (see Section 11)

13. Dispute Resolution

13.1 Good Faith Negotiation

In the event of any dispute arising from these Terms or our business relationship, both parties agree to first attempt to resolve the matter through good faith negotiation.

13.2 Governing Law and Jurisdiction

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the People’s Republic of China.

Any dispute that cannot be resolved through negotiation shall be submitted to arbitration in Shanghai, China, in accordance with the rules of the Shanghai International Economic and Trade Arbitration Commission (Shanghai International Arbitration Center). The arbitration award shall be final and binding on both parties.

Nothing in this section shall prevent either party from seeking injunctive relief or other equitable remedies from a court of competent jurisdiction.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any applicable quotation, proforma invoice, or written agreement, constitute the entire agreement between you and Rubao-Chinasteel regarding the subject matter and supersede all prior or contemporaneous communications and proposals.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision or of any other provision.

14.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our written consent. We may assign or transfer our rights and obligations in connection with a merger, acquisition, or sale of assets.

14.5 Notices

All notices and communications between the parties shall be in writing (email is acceptable) and delivered to the contact information provided by each party.

14.6 Language

These Terms are written in English. Any translation is provided for convenience only. In the event of any discrepancy between the English version and any translation, the English version shall prevail.

15. Contact Information

For questions about these Terms, to place an order, or for any other inquiries, please contact us:

Rubao New Energy Materials (Shanghai) Co., Ltd. Address: No. 208 Yangzong Road, Baoshan District, Shanghai, 201900, China Email: [email protected] Phone / WhatsApp: +86 136-6602-6846 Website: www.chinasteelsea.com

For privacy-related inquiries, please see our Privacy Policy or contact [email protected].